Apple introduced the Crash Detection feature for all iPhone 14 models, including the Apple Watch Series 8, Ultra and second-gen Watch SE
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How it works
The feature combines various data points like gyroscope, accelerometer, barometer, microphone, and GPS along with motion algorithms to detect a crash
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The false alarms
Despite an update to the algorithm, the feature is still causing a lot of false alarms, leading to 911 dispatchers being inundated with distress calls
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Reason behind false alerts
Roller coasters, hard falls, and even just moving too fast have all triggered the feature, leading to calls to emergency services.
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The consequences
The false alerts are causing emergency call centers to struggle and phone operators are being forced to put real emergencies on hold to clarify the situation
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The solution
Apple Confirmed the problem, Started optimization of the feature. Problem persists. Some suggesting, Apple should set up own call center
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Thanks for watching
Error in Automated Crash Detection feature highlights the importance of technology being designed with caution and sensitivity