1

The beginning of a problem

Apple introduced the Crash Detection feature for all iPhone 14 models, including the Apple Watch Series 8, Ultra and second-gen Watch SE

2

How it works

The feature combines various data points like gyroscope, accelerometer, barometer, microphone, and GPS along with motion algorithms to detect a crash

3

The false alarms

Despite an update to the algorithm, the feature is still causing a lot of false alarms, leading to 911 dispatchers being inundated with distress calls

4

Reason behind false alerts

Roller coasters, hard falls, and even just moving too fast have all triggered the feature, leading to calls to emergency services.

5

The consequences

The false alerts are causing emergency call centers to struggle and phone operators are being forced to put real emergencies on hold to clarify the situation

6

The solution

Apple Confirmed the problem, Started optimization of the feature.  Problem persists. Some  suggesting, Apple should set up  own call center

7

Thanks for watching

Error in Automated Crash Detection feature highlights the importance of technology being designed with caution and sensitivity